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Customer empathy builds advocacy.
Content Marketing: The Sound of One Hand Clapping.
Brand storytelling is not copywriting.
Entrepreneurs and Social Change.
Doing work that matters.
Customer relationships are built on shared values.
Design is: A good idea!
How to insure your business transformation is more than the emperor’s new clothes.
Building relationship and reputation through brand storytelling.
Guts and Intuition: Defining brand value for startup and emerging brands.
The high cost of under investing in your startup brand.
Five Leadership Archetypes: Which one are you?